Reliable Warranty Policy for Our Products

Vietdentallab.com is committed to providing a trustworthy and reliable warranty policy for the products you purchase from us. Below are the important details you need to know about our warranty policy:

Warranty Coverage:

• The product is within the warranty period.
• The product is covered under the supplier’s warranty regulations.
• You need to present the warranty card when requesting warranty service.

Non-Warranty Cases:

• The product is out of the warranty period or the warranty card is lost.
• The warranty card does not clearly state the product code and purchase date.
• The product code and warranty card do not match or cannot be determined for any reason.
• The product is scratched due to long-term use.
• The product is broken, dented, or deformed due to impact.
• The customer has attempted to interfere with or repair the product at a non-authorized service center.

Conditions for 100% Return or Refund:

• The product is found to have a manufacturer defect upon receipt.
• The product does not match the ordered product on our website.

Note:

• You need to request a return within 7 working days from the date of receipt.
• The product must be returned intact with labels, box, and original packaging as received.

We hope this warranty policy provides peace of mind and confidence when shopping for our products. You can be assured of the quality and service we provide.