Retainer Warranty Policy After Braces | Viet Dental Lab

Learn more from the American Association of Orthodontists (AAO) about the importance of retainers after braces.

Who is Viet Dental Lab’s Retainer Warranty For?

Ideal for dental professionals, clinics, and individuals who have completed braces and need a reliable provider for retainers that prevent teeth from shifting.

Benefits of Choosing Retainers from Viet Dental Lab

• 30-day warranty for manufacturing defects.
• 20% discount remake support if damaged by user (within 30 days).
• 100% refund if product fails technical standards or cannot be corrected.
• Optional 6-month extended warranty: up to 2 free remakes for eligible cases.
• Loyalty program: progressive discounts, reward points, free shipping.

Why Retainer Warranty Matters

A solid warranty gives patients peace of mind after braces. In case of technical issues or accidents, Viet Dental Lab ensures retainer replacement or refund, standing by our quality commitment.

Warranty Conditions and Exclusions

• Submit clear photos/videos showing the issue.
• Return the old retainer or the original impression model.
• Provide order ID or registered phone number.

Warranty does not apply in these cases:

• User-caused damage (hot water soaking, pets chewing, etc.).
• Improper storage (no case, worn during sports…)
• Self-modified, bent, or cleaned with harsh chemicals or hard brushes.
• Exposure to high heat or strong chemicals.
• Low-quality impressions or outdated models.

6-Month Extended Warranty Plan

• Fee: 250,000 VND (one-time payment).
• Valid for 6 months from product receipt.
• Up to 2 free remakes for minor warping or unintentional loss.
• Further remakes available at discounted rates.

Loyalty Program – Extra Smiles, Extra Value

• 2nd remake: 5% discount
• 3rd remake: 10% discount
• 4th and beyond: reward points, free shipping, warranty upgrades
• No membership card needed – all tracked by phone number

Contact Us Today for Assistance

• Hotline / Zalo: 0789 136 958
• Email: admin@vietdentallab.com
• Nationwide delivery – Fast remake in 1 business day

Conclusion – A Retainer Warranty You Can Trust

At Viet Dental Lab, we don’t just make retainers – we care for your smile. With a transparent policy, committed service, and guaranteed quality, keeping your teeth aligned after braces has never been easier or more reliable.